Privacy Policy

At IQ Connects, we are committed to safeguarding your personal data with the utmost transparency and integrity. Our Privacy Policy is designed to inform you how we collect, use, and protect your personal information in strict accordance with our business model, Google’s business practice requirements, and international data protection laws.

1. Information We Collect

IQ Connects collects information necessary to provide and manage our services effectively. We obtain:

• Personal Information: Including but not limited to your name, address, phone number, and email when you register for services, purchase a plan, or make inquiries.
• Financial Information: Credit card details or banking information when you pay for services.
• Usage Data: Information about your interactions with our website, including IP addresses, browser type, pages visited, time spent, and device type, to improve your experience and monitor site performance.
• Service Data: Data related to the service you are receiving through IQ Connects, such as account numbers, service type, and technical support logs.

2. Why We Collect Information

• Provide Services: Your data helps us activate services, process orders, and manage changes.
• Customer Support: To provide help and resolve issues.
• Billing and Payments: Your financial information is used to process payments securely.
• Improvement and Marketing: With consent, we may analyze data to improve services and provide personalized offers.

3. Third-Party Service Providers

We work with third-party vendors including payment processors and JNA-certified service providers such as AT&T, Verizon, Spectrum, Xfinity, and Dish. Please refer to their privacy policies for specific details.

4. Transparency in Pricing and Billing

• Execution Fees: $49.99 to $199.99 for service execution.
• Separate Billing: Charges from IQ Connects are separate from your service provider's billing.
• Subscription Fees: All recurring charges are clearly explained in advance.

5. Data Security

• Encryption: Sensitive data is encrypted during transfer and storage.
• Access Control: Only authorized staff access personal data.
• Secure Payments: Handled through certified processors.

We will notify you and authorities in case of a data breach.

6. Your Rights and Control

• Access and correct your data
• Request data deletion
• Opt-out of marketing
• Request data portability

7. Compliance with Google’s Ad Policies

IQ Connects complies with Google’s advertising policies to ensure honesty and transparency. We will never:

• Use deceptive tactics to collect data
• Mislead users about services or pricing
• Engage in phishing or scams
• Obscure service terms or charges

8. Changes to Our Privacy Policy

We may update this policy and will post any changes here. Significant updates will be communicated via email or on our website.

Contact Us

For privacy-related concerns or to exercise your rights, please contact us at:

(888) 264-8515 / (844) 761-1618